ourlinQ for Home Health & Care Services

How It Works

The home health and care services industry has developed a very specific set of KPIs that indicate agency performance. The data needed to calculate those KPIs is readily available within your home care or accounting software. Make that data visible to your employees and then reward them when they hit their performance targets to see the power of incentives done right.

A health care team learning about a pay for performance software

Incentives for Your Home Health & Care Services Team

Building Your Home Health and Care Services Team Incentive Plan

ourlinQ will come pre-populated with our recommended monthly incentive plan for your caregivers. Simply upload your employees and assign an incentive template to each employee based on their specific role.  Adjust the templates and rules to fit your organization or you can start your incentive plan as is.

The ourlinQ Team developed the Home Health and Care incentive plan by drawing on industry resources and benchmarking data for bonus amounts and KPI targets published by NAHC, SHP and BKD. However, we recognize that every practice is different, so adjustments may be necessary to achieve your specific goals.

Personal Support Worker (PSW) & Registered Nurse (RN

PSWs and RNs are the core of your care team. There are several factors that indicate the performance of a PSW or RN. They should be rewarded when they hit their production target goals and for providing quality services. The incentive template for a PSW or RN is based on a combination of incentives for production and quality. Contact our team to assist you in building out alternate incentive rules using any of the following KPIs: paperwork completion, visits per day, length of service, service failures, or client turnover rate.